We value your satisfaction and have a transparent cancellation and refund policy to ensure a seamless experience.

1. Cancellation Policy

• Orders can be canceled within 24 hours of placement.
• Cancellations beyond this time frame will not be accepted unless special circumstances are approved by our support team.
• To request a cancellation, please email us at info@hitamgroups.com or call us at 8925539937.

2. Refund Policy

• Refunds will be processed only for:
  • Orders canceled within the allowed time frame.
  • Services or products not delivered as promised.
  • Products that are defective or damaged upon delivery (with proof).
• Refunds will not be processed for:
  • Customized software solutions once development has begun.
  • Services already rendered.
• Refunds will be credited back to the original payment method within 7-10 business days after approval.

3. Contact for Cancellation/Refund

• If you have any queries or issues, reach out to us at info@hitamgroups.com